Terms and Conditions

Welcome to FLY360, your destination for designer kites and outdoor recreational products. By accessing and using our website (www.fly360.com) and making purchases from our online shop, you agree to comply with the following terms and conditions:

  1. Use of Website: You must be at least 18 years old to use our website and make purchases. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account.
  2. Product Information: We strive to provide accurate and up-to-date product information on our website. However, we do not warrant that product descriptions, prices, availability, or any other content on the site are complete, accurate, or error-free.
  3. Order Acceptance: Your placement of an order does not guarantee acceptance. We reserve the right to accept or reject orders at our discretion. In the event of order rejection or cancellation, we will notify you and issue a refund if payment has been made.
  4. Payment: All payments are processed securely through trusted payment gateways. By placing an order, you authorize us to charge the provided payment method for the total amount of your order, including taxes and shipping fees, if applicable.
  5. Shipping and Delivery: We aim to process and ship orders promptly. Shipping times may vary depending on your location and selected shipping method. We are not responsible for delays caused by shipping carriers or customs clearance.
  6. Returns and Refunds: We accept returns of unused and undamaged items within [number] days of delivery. You are responsible for return shipping costs unless the return is due to our error. Refunds will be issued to the original payment method upon receipt and inspection of returned items.
  7. Intellectual Property: All content on our website, including product designs, logos, images, and text, is the intellectual property of FLY360. You may not use, reproduce, or distribute our content without prior written permission.
  8. Limitation of Liability: FLY360 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products, including but not limited to lost profits, data loss, or business interruption.
  9. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Maharashtra. Any disputes arising from these terms shall be resolved through arbitration in Dahanu according to the rules of the arbitration association.
  10. Changes to Terms: We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review this page periodically for changes.

If you have any questions or concerns regarding these terms and conditions, please contact us at [email protected] or +91-8888357096.

Thank you for shopping at FLY360!